Location: Art Circle Library, 3 East Street, Crossville, TN 38555
Days of Operation: Thursday and Friday, 9am to 3pm, Feb 6 to April 12
Time: Appointments only. Time 9:00 am to 4:00 pm
Tax Year 2024 Model of Operation: IN-PERSON In this model a tax counselor will conduct an in-take interview with the taxpayer(s) while reviewing the taxpayer's completed intake form and tax documents. The counselor will then prepare the initial tax return. A second counselor will independently review the tax return and review the return with the taxpayer(s). If the taxpayer(s) would like to then have the return submitted, they will authorize Tax-Aide to submit the return to the IRS and will be provided with a copy of the return.
Taxpayer responsibilities prior to the initial visit:
At this site, taxpayers should arrive at the site 30 minutes prior to the scheduled appointment to obtain and complete the In-take form prior to their appointment.
Bring the following documents to the initial visit:
All necessary Tax Year 2024 tax documents
Your 2023 tax return if available. This is especially important if your taxes were not prepared by Tax-Aide last year.
Any relevant letters received from the IRS, especially any Personal Identification Number the IRS may have provided due to a previous identify theft situation.
Picture identification
Proof of Social Security number for those who will be listed on the return
Routing number and account number for electronic deposits/payment, if desired
When you arrive at the site:
TO MAKE AN APPOINTMENT FOR THIS SITE:
Click here to be routed to the Tax-Aide scheduling site. Follow the directions to obtain one of the available appointments. Make sure that you follow all the way through until you reach a box that says "Confirm Information" and that you click it and receive appointment confirmation. You will receive a confirmation email of your appointment, as well as a reminder email prior to your appointment. When providing a phone number, provide a mobile number that you can be reached at on your appointment day.
IF you CANNOT make an appointment using the link provided, call (901) 231-9077 and leave a message. A Tax-Aide volunteer will return your call to assist you in setting up an appointment.